Privacy & Safety

Child safety is our core value

This isn't a checkbox for compliance — it's the foundation everything else is built on. Made by teachers who understand what's at stake.

TeachComplete is built by teachers. We don't just understand data privacy as a legal requirement — we understand it as a moral obligation. Every student whose data passes through this system is someone's child. We treat that with the seriousness it deserves.

You never need to enter a student's real name

The entire system is designed to work without any personally identifiable student information.

Use It Your Way

Want to use your students' real names? That's fine — we protect them with encryption and strict access controls. But if you'd rather not, that works too. TeachComplete is fully functional with:

Fun or fictional names — Call them by superhero names, book characters, or whatever makes your class smile. The AI doesn't care what the name is — it cares about the learning data.

School account numbers — Use student IDs or any internal numbering system your school already has.

Doppelganger names — Make up names entirely. "Student A" works just as well as "Emma Johnson" for everything TeachComplete does.

We actively encourage teachers to use non-identifying names. The data that powers our AI — learning patterns, score trends, differentiation needs — doesn't need a real name attached to it. What matters is the learning, not the label.

Data exists to help your teaching, not to identify students

What We Use Data For

Learning pattern recognition — Understanding how a student performs over time so the AI can suggest better differentiation and support strategies.

Performance projections — Helping teachers see where students are heading so they can intervene early, not after it's too late.

AI-powered recommendations — Generating targeted practice, feedback, and materials based on demonstrated strengths and areas for growth.

What We Never Do With Data

Sell it — We will never sell, license, share, or monetize student or teacher data. Not to advertisers, not to data brokers, not to anyone. Period.

Profile students for non-educational purposes — Data is used exclusively to improve teaching and learning. It's not used for marketing, behavioral targeting, or anything outside the classroom.

Retain it longer than needed — When you delete data, it's gone. We don't keep shadow copies or hidden backups of student information.

FERPA and COPPA compliant throughout the stack

Not just at the surface level — compliance is built into every layer of the system.

FERPA Compliance

Student education records are protected with role-based access controls, encrypted storage, and strict data handling procedures that meet the Family Educational Rights and Privacy Act requirements.

COPPA Compliance

For students under 13, we follow Children's Online Privacy Protection Act guidelines — minimal data collection, no tracking, and no direct collection of personal information from children.

Encrypted at Every Layer

Data is encrypted in transit (TLS/SSL) and at rest (AES-256). API keys, credentials, and student data are handled with industry-standard security practices throughout the entire infrastructure.

Full Transparency

You can see exactly what data we store about you and your students at any time. Request a full export or complete deletion — no questions asked, no hoops to jump through.

Made by Teachers Who Understand What's at Stake

We're not a tech company that stumbled into education. We're educators who built technology. That means we don't treat child safety as a feature to check off — we treat it as the non-negotiable foundation of everything we build.

Teachers will forever understand the importance of child safety and protection. It's not something we learned from a compliance document — it's something we carry from standing in front of classrooms every day, knowing that every student deserves to be protected.

This commitment is permanent. It will never be compromised for growth, revenue, or convenience.

The full policy

Everything above is how we think about privacy. Below is the formal policy that governs how TeachComplete handles your data — with special emphasis on student data protection.

Effective date: April 22, 2026  |  Last updated: May 25, 2026

1. Who this policy covers

This Privacy Policy describes how TeachComplete ("TeachComplete," "we," "us," or "our") collects, uses, stores, discloses, and protects information when you use our website at teachcomplete.com and the TeachComplete web application (collectively, the "Service"). It applies to all users of the Service, including teachers, school administrators, and any student end-users whose information is entered into the Service by their teacher or school.

Privacy contact: matthew@teachcomplete.com.

2. Key definitions

3. Our role — tools for teachers, not a direct-to-student service

TeachComplete is provided to teachers and school administrators. We do not market to, enroll, or collect information directly from students. Any Student Data in the Service is entered by a teacher or school acting in their capacity as an educator, with the authority granted to them by their school or district.

When a school or district provides TeachComplete to its teachers, TeachComplete acts as a "school official" with legitimate educational interests under FERPA (34 CFR §99.31(a)(1)) for the Student Data entered into the Service by that institution's users. We use Student Data only to provide and improve the Service as directed by the teacher or school.

4. Information we collect

4a. From teachers and school administrators (directly)

4b. Student Data (entered by teachers, not collected from students)

Teachers may enter the following Student Data into the Service. The scope depends on what the teacher chooses to record:

We actively encourage teachers to avoid entering personally identifying information. The Service is designed to function with pseudonyms, initials, or school-issued IDs in place of student legal names.

4c. Automatically collected (technical data)

We do not use third-party advertising cookies, marketing pixels, behavioral tracking, cross-site tracking, session-replay tools, or analytics designed to profile individual users.

5. Information we do not collect

For clarity, TeachComplete does not collect from students or teachers: precise geolocation, biometric identifiers, health or medical records, social-media contacts, advertising identifiers (MAID/IDFA), or any information beyond what a teacher voluntarily enters to run their classroom.

6. How we use information

We use the information described above only for these purposes:

7. What we will never do with Student Data

TeachComplete commits that we will never:

8. Children under 13 (COPPA)

TeachComplete is not directed at children and does not knowingly collect Personal Information directly from children under 13. All Student Data about children under 13 is entered into the Service by a teacher or school acting in an educational capacity.

We rely on the teacher's school or district to provide the appropriate notice and, where required by COPPA or state law, obtain verifiable parental consent prior to a teacher entering Personal Information about a child under 13 into the Service. Schools acting as COPPA authorizing agents may consent on behalf of parents only for purposes limited to the educational context, consistent with FTC guidance.

If we learn that we have inadvertently received Personal Information directly from a child under 13 without the required authorization, we will promptly delete that information. Parents and guardians who believe their child's information has been submitted improperly can contact matthew@teachcomplete.com for prompt review and deletion.

9. FERPA and state student-privacy laws

FERPA. When TeachComplete receives Education Records from a school, we treat those records as a "school official" with a "legitimate educational interest" under 34 CFR §99.31(a)(1). We act under the direct control of the school with respect to the use and maintenance of those records, and we do not redisclose them except as permitted by FERPA or directed by the school.

California. For users in California, we comply with the Student Online Personal Information Protection Act (SOPIPA, Cal. Bus. & Prof. Code §22584). We do not engage in targeted advertising using Student Data, do not create profiles of students for non-educational purposes, do not sell Student Data, and do not disclose Student Data except as permitted by SOPIPA.

New York. For users in New York, we comply with New York Education Law §2-d and implementing regulations (8 NYCRR Part 121). A copy of our Parents Bill of Rights for Data Privacy and Security is available on request at matthew@teachcomplete.com.

Other states. We comply with applicable student-data-privacy laws in each state in which our users operate. Schools and districts may request a data-processing addendum tailored to their state requirements by contacting us.

10. Service providers and sub-processors

We rely on a small set of established service providers to operate the Service. We share only the information necessary for each provider's function, and we require each provider to protect data at least as strictly as described in this policy. Current sub-processors:

If we add or materially change sub-processors, we will update this list. You can always request the current list at matthew@teachcomplete.com.

11. AI features and Student Data

When a teacher uses an AI feature (lesson planning, feedback generation, differentiation, analytics), the request is sent through Anthropic's API. To protect student privacy, TeachComplete:

12. Google user data (Calendar and Drive integrations)

If you choose to use TeachComplete's optional Google Calendar or Google Drive integrations, this section explains exactly what data we receive from Google, why, and how we handle it.

12a. Scopes we request and what each is used for

12b. What we never request

TeachComplete does not request — and our app's source code does not contain — any of the broader Google Drive scopes (drive, drive.readonly, drive.metadata, drive.metadata.readonly). We have no ability to see files you have not personally selected via the Picker. We do not request Gmail, Contacts, Photos, Tasks, Keep, or any other Google scopes.

12c. How Google user data is stored and retained

12d. Limited Use of Google user data

TeachComplete's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Specifically, with respect to data obtained from Google Calendar or Google Drive APIs, TeachComplete:

This Limited Use commitment applies to data obtained from Google API scopes in addition to (and consistent with) the broader commitments made elsewhere in this Privacy Policy.

12e. How to revoke Google access

You can revoke TeachComplete's access to Google Calendar or Google Drive at any time, from either side:

13. Disclosure of information

We disclose information only in these limited situations:

We never sell or rent Personal Information or Student Data.

14. Data retention and deletion

We retain your data for as long as your account is active, or for as long as directed by the school or district responsible for the Student Data. You or your school can request deletion of all or part of your data at any time by emailing matthew@teachcomplete.com.

Timelines:

15. Security

We implement administrative, physical, and technical safeguards designed to protect information against unauthorized access, disclosure, alteration, and destruction. These include:

No system is perfectly secure. While we work hard to protect data, we cannot guarantee absolute security, and you are responsible for keeping your account credentials safe.

16. Breach notification

If we become aware of a security incident that results in the unauthorized access, acquisition, or disclosure of Personal Information or Student Data, we will:

17. Teacher and school rights

As a teacher or school user, you have the right to:

To exercise any of these rights, email matthew@teachcomplete.com. We will respond within 30 days, and will verify the requester's identity before acting on a request that involves Personal Information.

18. Parent and student rights

Because Student Data is entered and controlled by the teacher or school, parent and student requests are usually best directed to the school in the first instance. However, TeachComplete will honor the following regardless of source:

To make a request, parents or guardians can email matthew@teachcomplete.com. We will coordinate with the relevant school to verify identity and the educational relationship, and will respond within 30 days.

19. Schools and districts

Schools and districts are responsible for ensuring that their teachers use the Service in compliance with applicable law and school policy, including obtaining any required consents. Schools may request a formal Data Processing Addendum (DPA) and, where applicable, sign state-specific addenda such as the NDPA (National Data Privacy Agreement). Contact matthew@teachcomplete.com to initiate.

20. International users

The Service is operated in the United States and all data is stored in the United States. If you access the Service from outside the U.S., you understand that your information will be processed and stored in the United States, which may have data-protection laws different from your jurisdiction.

21. California residents (CCPA/CPRA)

If you are a California resident, you have the right under the California Consumer Privacy Act (as amended by the CPRA) to know what Personal Information we hold about you, to request deletion, to correct inaccurate information, to opt out of the sale or sharing of Personal Information (we do not sell or share), and to be free from retaliation for exercising these rights. Information collected in connection with K–12 education is generally subject to FERPA and SOPIPA rather than the CCPA; nonetheless, we honor these rights on request.

22. Do Not Track

Our Service does not use cross-site tracking and does not change behavior based on Do Not Track browser signals because we do not engage in the cross-site tracking that DNT is designed to limit.

23. Third-party links

The Service may contain links to third-party websites or services (for example, Google sign-in or documentation). This policy does not cover the privacy practices of those third parties. We encourage you to review their privacy notices.

24. Changes to this policy

We may update this Privacy Policy as the Service evolves and as laws change. When we make a material change, we will update the "Effective date" and "Last updated" above and, where practical, provide notice through the Service or by email. Your continued use of the Service after an update takes effect means you accept the updated policy.

25. Contact us

Questions about this policy, data requests, parental reviews, breach reports, or anything else?

Email: matthew@teachcomplete.com

We respond to privacy inquiries within 30 days, and usually much sooner.

Your students' safety is our priority

Try TeachComplete knowing that protection comes first — always.

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